It’s an Offshore Thing
Launched at Duke University’s influential Fuqua School of Business in 2004, the Offshoring Research Network (ORN) touts itself as ‘a community building transformational offshoring capabilities’. We...
View ArticleNothing north of Watford
“Make it In America” is Obama’s newest jobs battle cry. Not to be undone, David Cameron went to Bangalore to push for jobs creation in Britain. With unemployment in the US alone at over 1.4 million...
View ArticleIs there any value to being Number 1?
As a small child I remember standing back-to-back with my dad and measure my growth. Each time, I was successively closer to reaching his height. It seemed as the days wore on and slow gradual...
View ArticleIs offshoring the answer?
This week, we’ve seen outsourcing hitting the headlines again, as the Public & Commercial Services (PCS) union refused to rule out strike action over HP’s plans to offshore 200 jobs to India. The...
View ArticleNewly emerging offshore centres move centre-stage
A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing powerhouses. However, while the outsourcing giants of...
View ArticleCan little Sri Lanka compete on the global BPO stage?
I recently visited Sri Lanka, three years on from the end of a separatist civil war, and the country is mending itself and gearing up to get a piece of the BPO pie. Sitting in the shadow of the monster...
View ArticleSri Lanka as an offshore destination: realising the potential
Traditionally Sri Lanka’s export income was earned through tea (the world-famous Ceylon Tea), rubber and coconut until apparel and tourism became big earners. With the end of the 25-year war, tourism...
View ArticleBiography of a Carve-Out
This article originally appeared in Outsource magazine Issue #31 Spring 2013. With revenues of around half a billion dollars, WNS Global Services is a major player in the outsourcing space. But not...
View ArticleVisions of the Future: The Next Decade in BPO
This article originally appeared in Outsource magazine Issue #32 Summer 2013. This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place...
View ArticleFirstsource
Firstsource is an innovative provider of customer-centric business process services. With a network of 47 delivery centres spread across the UK & Ireland, US, Philippines, India and Sri Lanka,...
View ArticleSIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of...
Press release: Jacksonville, Fla. (PRWEB) January 12, 2016 SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource...
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